Madrid (Day)

I am writing to thank you again for the excellent service that we received when we purchased a used Bailey ranger 500/5 today. After a very trying time looking at caravans more locally it was a pleasant surprise to be treated so well…

Our first weekend here has been fantastic and everyone has been first class from the minute we arrived, you’ve all made it so easy for us, especially as we’re new to caravanning. We are so impressed with the Stowford level of service, it’s absolutely top class.

A big thank you for the excellent service that Stowford provided to us when we came to collect our new caravan last weekend. To get to the site and find the caravan had been pitched and the mains power was already in place was superb…. Our whole experience at Stowford was incredible and all new staff we encountered were always polite and very helpful indeed.

There are many other dealers closer to where we live, but because you are prepared to go the extra mile in the service you provide, that few extra miles is easily worth the effort on our part.

We have been buying caravans since 1989. All new and from all different manufacturers and dealerships and we can honestly say that this handover was the best we have ever experienced. Your workshop staff, office staff and anybody else that we came into contact with were extremely helpful.

The site is so well looked after and it really shows. All members of staff we came across were always so helpful and friendly. We ate at both the restaurant and the pub and the food was outstanding. The campsite shop and accessory shop are also excellent, nothing was too much trouble. I explored the walk down by the stream for the first time this stay as well and it is a real bonus, so relaxing.

My family and I have had many holidays at Stowford over some 30 years and have never been disappointed. The site is beautifully laid out and the staff are polite and considerate to your needs at all times

Thank you very much for the excellent response to our problem, the valve arrived this morning and has been fitted. Everything is now all tickety boo. Thank you again for excellent after sales follow up, you are a credit to the Stowford team.